TERMS AND CONDITIONS
The offer and sale of products on our website www.lalinaturalcosmetics.com are governed
by these Conditions of Sale, valid for each proposal, order and purchase order
confirmation of the products. The confirmation of the order by the Customer
constitutes acceptance of these conditions of sale.
forwarding the purchase order the customer is required to read the general
conditions. By forwarding the purchase order you automaticly accept these
general conditions. Once the purchase order has been confirmed, the customer
will receive an email confirming receipt of the order containing all the
information regarding the products purchased, the price, shipping costs,
applicable taxes and means of payment .With
the confirmation email, the purchase contract is concluded and formalised. Lalì
natural cosmetics reserves the right not
to accept or process orders that are incomplete or missing essential data like
a detailed delivery address, and phone
Any promotions advertised are valid only for the online store. The product
prices published from time to time cancel and substitute previous prices and
are subject to the actual availability of the product. The images of the
product are solely for illustrative purposes. Any special offer or promotions
proposed by Lalì natural cosmetics are valid until expiry or until the products are out of
queries please contact us at: firstname.lastname@example.org
PAYMENT METHODS, SHIPPING AND DELIVERY
Is possible to pay by:
Paypal account or credit cards: Visa, Mastercard, Postepay.
performed using this method of payment are managed in TOTAL
by PAYPAL website. No extra costs.
Prior Bank Transfer: The products will be sent once the bank
transfer has been received by Lalì s.n.c.
Remember to insert in the reason of payment the code of your order.
Please send the bank transfer within 3 days from the date of order
or the same will be cancelled. No extra costs.
Bank Transfer Details:
Please note: if you wish to receive an invoice remember to
fill in your fiscal/company details when you order your
products.You will not be able to request the invoice once the product has been
The goods travel at the responsibility and risk of the buyer. The
delivery time goes from a minimum of 3 days to a maximum of 30 days. The
products are delivered by express courier. Lalì natural cosmetics is, therefore, not
responsible for any late delivery or damage occured during transportation. If
the parcel arrives visibly damaged, accept the package signing “subject to
inspection” and by sending an email to: email@example.com, if not it will not be possible to request any refund.
For shipping within Italy Lalì natural cosmetics charges a fee of €6.90 tax included, for orders up to 80.00 €. On orders from 80.01€ and over shipping is free. The offer is valid only for purchases within Italy. Couriers do not deliver at weekends or on bank holidays.
The shipping costs to Europe are:
Germany, Austria, Netherlands 12€ (0- 5 kg)
United Kingdom, Spain (Canary Islands not included), France, Slovenia,
Slovakia, Romania, Bulgaria, Croatia, Czech Republic, Hungary. 15 € (0-5 kg)
Belgium, Luxemburg, Denmark, Finland, Sweden, Greece, Portugal 25€ (0-5 kg)
Switzerland 30€ (0-5 kg)
For other European/non European shipment please send us
an email at:
firstname.lastname@example.org and we will be happy to help you with your request.
that you group your items into a single order. We are unable to group two
orders carried out separately, the shipping costs will be applied to each order.
The boxes are reasonably sized and your articles are well protected.
ITALY: 1-3 working days
EUROPE: 1-7 working days
Please note delivery times depend on courier and we cannot guarantee
Lalì natural cosmetics only guarantees the material integrity of the
products at the time of delivery. Any defects must be communicated by the
customer, no later than 14 days from the delivery date by sending an email to: email@example.com. The customer has the right to replace damaged products
upon return of the same. The shipping
costs necessary for the replacement of products are to be borne by the
customer. Lalì natural cosmetics does
not offer any additional warranty on the products beyond that provided on the
product itself. Lalì natural cosmetics cannot exceed the price of the products
subject to dispute purchased by the customer.
RIGHT OF WITHDRAWAL
The customer has the right to withdraw from the contract and return the
products ordered within the term of 14 working days from receipt of the same
products. The right of withdrawal must be exercised by the Customer, by sending an email to : firstname.lastname@example.org. The Customer may not use the right of withdrawal for products
which are not in their original package or are damaged. The refund will be made
as soon as possible, and in any case within 30 days from the date when Lalì
natural cosmetics was informed. Please
send the returned products to the following address:
Before shipping the return products, fill in the form by clicking on the link. The customer is in charge of the shipping expences.
You can obtain information regarding the processing of personal data by
The General Conditions of Sale are governed by Italian law and, in
particular, by the Legislative Decree 6 September 2005 no. 206 concerning
remote contracts and by the Legislative Decree 9 April 2003 no. 70 on certain
aspects concerning e-commerce.
AMENDMENTS AND UPDATES
The General Conditions of Sale are amended from time to time also in consideration of any possible regulatory changes. The new General Conditions of Sale will be effective from the date of their publication on www.lalinaturalcosmetics.com